HYPER CUSTOMER REVIEWS

WHAT OUR CUSTOMERS ARE SAYING

HYPER Carpet & Air Duct Cleaning

4.7

Based on 143 reviews

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ashley brackett

16:09 30 May 20

All I can say is WOW!! The before and after pictures having our air ducts cleaned was Amazing. We can already tell the difference. The air smells cleaner and flows so much better through the house. Mitch was very friendly, professional and did a great job. If you are looking to have your air ducts serviced Hyper is the way to go!

Lesley Triplett

13:40 22 May 20

Mitch is an awesome guy, very professional and personable. He came in and explained everything he found, he explained the procedure well and did an excellent job I would highly recommend having this service done, and to include the UV/Sanitizer package as well as having your dryer vent cleaned. I was astonished at the amount of lint and debris that came out of our dryer vent.

Whitney Howard

23:24 12 May 20

Being a new homeowner Mitchell was very informative about everything he was doing and about my air duct system. He did quality work and was just overall awesome. I will definitely call him again in the future!

Lindsey Harms

18:45 05 Mar 20

Nothing but a glowing review from me! They were here exactly on time, very polite, and professional yet still very personable. We had them come to clean our air ducts and we ended up having our dryer vent cleaned as well. And WOW Did we need it done! They kept me informed every step of the way and were very clear with what exactly everything cost up front! No hidden or surprise charges at the end.
I would suggest them to anyone and will be using them in the future!

Amy Dinh

15:26 25 Feb 20

Cody did a great job cleaning our vents! It took about 2-3 hours for everything. He was very thorough and personable. Pricing was reasonable and they offer several different services, so we will be using them in the future!

Andrea Roehrig

16:42 17 Feb 20

If you’re looking for a quality, efficient, and reliable air duct cleaning company, Hyper is it. Super friendly owner and staff and they know what they’re doing. Decently priced also which is a win win! You won’t be disappointed in hiring Hyper.

Jamie Kuhn

22:22 20 Jan 20

Cody and Mitch came to clean my HVAC system and ducts today. They were extremely friendly and professional, showed up a few minutes early, made sure to cover my floors and cleaned up after themselves. They also showed me before and after pictures of each vent they cleaned. I was amazed at the dust and debris built up in the system (not to mention the ninja turtle and pack of cigarettes they found that have been there since long before I bought the house) and they got it all cleaned out. I would highly recommend these guys and we will certainly be repeat customers!

Erica Dorsey

21:04 23 Dec 19

Excellent experience, workers were very friendly. They were very prompt, showed me pictures of everything they were doing. I would highly recommend their services to anyone. Also, have some recommendations on how to keep up the maintenance! Very, very knowledgeable, amazing customer service.

Randy Young

17:15 09 Dec 19

Mitch and Cody just cleaned our vents and air returns. They arrived early, branded, and both were extremely pleasant to talk with. Mitch explained the steps they would be taking and the entire job was done within 2 hours. I would not hesitate to call HYPER for any of my cleaning needs. Great Job guys!!!

Sarah W

17:58 06 Dec 19

HYPER is professional and has high quality equipment that does the job right the first time. They are on time, thorough and clean. As a customer that had a different company out that did not do their job right, I have a radar out and HYPER is a company that truly cares about what they do and making sure their customers are happy. Thank you HYPER!

Don VanMeter

17:19 02 Dec 19

I reached out to this company via email inquiring about an estimate to clean my home's air ducts. Shortly thereafter (on a Tuesday), I received a text message from Mitchell, who represented himself as the owner, with a few basic questions (address, number of ducts, etc.) to which I promptly responded.
The next message from Mitchell included a price, a date of next opening and the link to a YouTube video. I received another message from Mitchell the following morning (less than 12 hours later) "circling back around" to see if I had made my decision. I thanked him for reaching out and informed him that "I hope to have time to look at it by the end of the week."
Mitchell reached out again on Saturday, I asked a couple of follow-up questions, to which he immediately responded. Later that afternoon (4:08PM), Mitchell requested that I send him a $50 deposit via PayPal link he would email me so I could "reserve my spot." Since I had not yet received all the responses to my additional questions, I was not yet ready to make a decision.
Later on Saturday evening (8:18PM), just four hours after his last message and on the same day we had previously communicated, I received a text from Mitchell that he had "banned" my number from his system and that I am "no longer eligible for HYPER services" because he isn't "a fan of people who waste his time and lack the ability to communicate."
I consider this behavior unacceptable and find it fortuitous that, in acting out, Mitchell saved me the possibility of working with such an unprofessional company. I am writing this review to ensure that others are aware of the type of individual they will be working with if they reach out to HYPER Carpet & Air Duct Cleaning.

Angela Echols

18:49 26 Nov 19

They were very professional and very polite. I had some bad stains on the carpet and they did a really nice job of getting those up. I am recommending them to my daughter and son-in-law to use. I thought their prices were reasonable. I would use them again.

Amanda Reynolds

15:46 16 Nov 19

Amazing work done by Mitch! Mitch is super friendly and very thorough. He is truly a master of his craft. Will definitely use Hyper again and would recommended Mitch. Thanks!!

Aronka Kopel

01:28 12 Nov 19

Mitch is a very nice guy and completed my duct cleaning under 2 hours and did a great and detailed job. His price came back better than other companies and did not add on as he went; it was one fee. I definitely recommend Hyper for air duct cleaning!

Shelley P

02:09 07 Nov 19

My air duct cleaning was experience AMAZING!!! Thanks to HYPER. Price was budget friendly. Mitch the owner was a delight to work and talk to. He explained the process and what he was going to do thoroughly. I got a air purifier, humidifier and a neat thermostat installed. Can't wait to control the temperature of my home thru my phone. Thanks Mitch!!

Janet Smith

15:05 31 Oct 19

The only reason why I gave Hyper a 5 star rating is because I couldn't give them a 10. From start to finish, i was impressed with the vent cleaning service we received. Mitch was on time, professional, friendly, and was able to explain the process. I highly recommend them for any duct cleaning needs.

Mischa Perez

16:32 31 May 17

Hyper was very responsive and did a fabulous job in cleaning carpet in my entire house in preparation for us to sell. I was amazed at the quality of service. I thought sure the price would be outrageous for the entire house, but it was very reasonable. I will definitely recommend Hyper and use them again!

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COMPANY DETAILS

HYPER Indoor Air Quality Specialist
1755 Park St #200, Naperville, IL,
60563, U.S.A.

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